Shipping policy

It is your obligation to enter the correct delivery address details at the time of ordering. If the wrong address has been entered, IT'S NOT OK Projects is not obligated to re-send the order to the correct address at our expense.

Should a parcel be returned to us undelivered, ITS NOT OK Projects will inform you of this and offer the options of paying the re-shipping costs again or process a refund, deducting the shipping costs. You will then be notified to advise when the refund has processed.

SHIPPING CHARGES

Shipping is charged according to weight and size of each individual item.
All standard orders will be processed and dispatched from our warehouse within approximately 1-3 business days.* Express shipping will be packed and dispatched on the same day of the order being processed, if ordered before 2pm. 

Express deliveries will be received within 1 to 2 business days of the dispatch date, or as covered by Australia Post Express Shipping Delivery times. Standard shipping will be received within 3 to 5 business days of the dispatch date unless otherwise indicated in your confirmation of dispatch. Goods will be delivered on business days only. IT'S NOT OK Projects does not offer deliveries on weekend or public holidays.